Where is my Larry???
March 9, 2007
A little over a year ago, I replaced my Dell laptop with a new and better! Dell laptop, because one of my children, who shall remain nameless, dropped the old laptop on a tile floor and the repair was going to cost over $400.
It had something to do with the place where the power cord plugs into the computer not connecting properly, or something like that. I don’t know. I feel like I am in a Charlie Brown cartoon and one of the grown ups is talking whenever technical things are discussed. It was almost 2 years old and the warranty had expired. It seemed like a good idea at the time, upgrade to a new and better! laptop rather than throw money at something older.
My old laptop had been good to me. Never gave me any real problems. At least none that I couldn’t resolve. So why not get another Dell?
My first encounter with techs from Dell was here. I resolved this issue by buying a new router. Even though all the other computers in the house were able to connect wirelessly but mine, I was told it was a router issue not a problem with my computer.
Okay then. Early in November I purchased two additional Dell laptops for my two oldest sons as Christmas presents. A move I would come to question as my own laptop woes grew.
Then there was this.
And then this
Then the battery died after nine months, which seems like an exceedingly short battery life. ANd hey, what do you know NOT covered by warranty.
Then we gave it an IT guy to look at because I felt sure it must have caught the computer version of syphillis, or the clap. Oh yeah and turning it on and off while counting to 30 did nothing to resolve the problem.
Then I told everyone why they shouldn’t buy a Dell. And I was accused of hating Indian people, which is ludicrous. I just want good and efficient help, which in this case requires a good working knowledge of the nuances of the English language.
And so here I am today. I have the cds in hand to reformat my computer, or whatever the correct terminology is that will erase every single thing off of it so I can begin anew. I have little confidence that this will actually resolve the problem. And just create more.
The last night I was reading Belinda’s blog. She has the identical Dell laptop that I have. And guess what? She has had trouble with hers also. But she had a Dell person, named Larry, contact her and resolve the issue. Which of course leaves me asking, WHERE IS MY LARRY???
Also, leaves me wondering if he has plunger ears.
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